Automation

Automation

Process Automation and Custom AI

We map the process you actually run, automate the mechanical parts, and leave the judgement with your people.

Precision metal gears meshing inside a machine
overview

overview

Your team is doing work a process should do

Every business runs on a handful of processes nobody designed. Somebody copies figures from an email into a spreadsheet, somebody chases an approval, somebody retypes an invoice that arrived as a PDF. It works, because a person is holding it together, and it costs you that person’s week.

We do not sell you a chatbot. We map the process you actually run, find the parts that are mechanical, and build a flow that does those. What is left is the judgement, which stays with your people because that is the part worth paying for.

Precision metal gears meshing inside a machine
  • We map the process before buying anything
  • Rules first, models only where needed
  • Human approval on anything that matters
  • Built on the tools you already own
  • Documented, so you are not locked in
Quotes
A request arrives by email, the details get pulled out, the quote is drafted from your price list and lands in your CRM waiting for a human to approve it.
Onboarding
One form starts everything: the account, the mailbox, the permissions that match the role, the equipment request and the welcome pack. And the reverse on the day someone leaves.
Paperwork
Invoices and delivery notes read on arrival, the numbers extracted, checked against the order, and only the ones that disagree put in front of a person.
The rule we work by: automate the boring 80%, keep the judgement
Mechanical copying, checking, routing, chasing. This is what we hand to the machine Judgement the call that needs your experience. This stays with your people, on purpose

We do not publish productivity percentages. The honest measure is your own before and after, on your own process, which we agree before we build anything.

How we build it

We start by watching, not by buying. A short piece of work where we follow one real process end to end and write down every step, every handoff and every place somebody waits. Most of what we find is not an AI problem, it is a plumbing problem, and we say so.

Then we build the smallest thing that works. Connected to the tools you already have, Microsoft 365 or Google Workspace, your CRM, your accounting. If a rule solves it, we use a rule. We reach for a language model only where the input is genuinely messy: free text, documents, email.

With a human where it matters. Anything that spends money, sends something to a client or touches personal data gets an approval step. The flow prepares the work, a person signs it off, and everything it did is logged.

What you get

Something that runs on your own systems and belongs to you. We document it and hand it over, so you are not renting a black box from us forever, and if you want to move it in house or to someone else you can. Your data stays where you decide, which matters when the process touches client information.

See something we built

Our IVR voice generator writes and voices a phone greeting from a plain description of your business. It is free and it runs in your browser. It is a small example of the same idea: a task that used to mean a script, a studio and a week, done in a minute.

Try the voice generator

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Let’s talk about your needs, no commitment, just expert advice.

FAQs

FAQs

EDR/MDR, What You Need to Know